AI & Personalization
AI-Powered Support
Personalized Tasks
Mobile Advocacy
Decision Intelligence
Personalization GEM
Systems That Scale
Enabling Authoring
Formative AI
Navigation Update
Systems Design GEM
Designing Community
Content Architecture
About Me
Navigation Update

We redesigned platform navigation to reduce friction for course teams and content authors. The work rebuilt trust with internal users, improved wayfinding, and brought dark mode into scope—strengthening the platform’s usability with minimal disruption.

The new navigation system, featuring a sleek dark mode for improved accessibility and user comfort

A clearer path, a better journey
Situation

The platform’s existing navigation was cluttered and inconsistent, leading to user confusion and reduced engagement. There was also a growing demand for accessibility features, such as dark mode, to accommodate diverse user needs.

Task (UX Designer)

I led the redesign of the platform’s navigation, focusing on making it more intuitive and scalable. My goal was to reduce friction, improve user focus, and support accessibility enhancements like dark mode.

Action

I streamlined the navigation structure to create a more intuitive user experience. Throughout the process, we conducted iterative usability testing through UserTesting.com to validate early concepts, identify friction points, and refine the design. I also advocated for and helped integrate dark mode, ensuring it aligned with our design principles and accessibility goals.

Rapid prototyping and testing was essential to efficiently complete this project.

Result

The redesigned navigation significantly reduced user friction and improved the overall student experience. The addition of dark mode was well-received, enhancing accessibility and user comfort, and providing a foundation for future user-centered updates.

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